Refund policy

Contact us, if something is wrong with your products so we can make it right. We ensure 100% customer satisfaction guaranteed!

Please contact us if you feel something is wrong with your order! With being in the food industry, We do not accept returns for safety measures.

***Attention***

BOUDIN & CAJUN SPICY BOWLS:

*ITEMS SHIPPED ON ICE TO KEEP COLD DURING TRANSIT*

***SNACKS ON US IS NOT TO BE HELD LIABLE FOR ANY DELAY, QUALITY ISSUES, OR FOOD SAFETY IN REGARDS TO SHIPPING TIME***

*We will not refund shipping cost as shipping times are not guaranteed, so if your package arrives late, we will not be refunded by the carrier, which means we can't refund you.

Our sincere apology for any inconvenience this may cause!

You can always contact us for any return question at snacksonus@mail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right. We will only accept incorrect items sent with proof provided within a 24 hour period of received package. Upon receipt of wrong items, a replacement will be sent. If replacement is not available, a refund for item will be issued.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
!!No Refunds!! We will do our best to accommodate and replace your items, if deemed necessary! ONLY if the product you ordered is not available, we may issue a refund!