Shipping policy

Thank You for visiting and shopping with Snacks On Us

 

Shipping Policy:

PROCESSING TIME

All orders are processed within 3-5 business days. No weekends! Orders are not shipped or delivered on holidays or weekends! If we are experiencing a high volume of orders, processing and shipments may get delayed for a few days! Please allow additional days in transit for delivery. If there is a significant delay in your shipment, we will contact you via email or phone.

The processing time for Cajun Bowl & Boudin is 5-7 days due to items being perishable!

*Processing time & Shipping Time is not the same*

*Orders are not processed on Weekends (Saturday/Sunday)*

 

SHIPPING RATES & DELIVERY

All Orders Ship on Monday & Tuesday! If there is a delay due to large order volumes, Items may ship out on Wednesdays, too!

**For example, You order place an order on a Tuesday - Friday, Order will ship out on the upcoming Monday!

(Items ordered on Saturday and Sunday will ship out on the following Monday)

We do offer Free U.S. Shipping On Orders over $100.

*Delivery delays can occasionally occur*

 

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a shipment confirmation email once your order has shipped with the appropriate tracking number(s). 

SnacksOnUs is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.)

SnacksOnUs is not responsible for receipt of outer damaged package(causing damage to items inside) or lost package during shipping. If you received packaged damage, Contact shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim.

EXCEPTIONS:

If damage was deemed to be at fault of Snacks On Us due to not properly securing items in packaging, a replacement or refund will be issued!

**Proof must be provided of outer packaging and items inside packaged as is upon receipt! (NO EXCEPTIONS)**

 

INTERNATIONAL SHIPPING

We do ship to countries outside of the U.S.

RETURNS POLICY

Our returns & refunds policy provided detailed information about procedures for returning a product.